The Department of Medical Staff Services provides information and services for the professional staff of Covenant Health in Lubbock, Texas. Services include physician and allied health professional credentialing for Covenant Medical Center/Covenant Medical Center-Lakeside, Covenant Children's Hospital, Covenant Medical Group, Covenant SurgiCenter, and Covenant Specialty Hospital.
The mission of Medical Staff Services is to provide a positive and efficient support structure for the activities and functions of the medical staff in a manner which extends Christian ministry by caring for the whole person - body, mind and spirit - and by working with others to improve health and quality of life in our communities.
Medical Staff Services envisions an ability to anticipate future practice challenges and opportunities using progressive strategies that offer continuously enhanced, flexible, integrated, and cost-effective medical staff services.
Medical Staff Services strives to promote trust among the medical, allied health, and hospital staffs through honest communication, understanding, and respect for all persons. Caring for the whole person will be demonstrated through our values of dignity, excellence, service, and justice and by adherence to the principles of being helpful, enthusiastic, attentive, dedicated, sensitive, understanding, and professional to our customers.
Scope of Services
Medical Staff Services provides administrative support for the medical staff in their performance of various functions to include the following: credentialing for initial medical and allied health staff appointment and reappointment; credentialing for clinical privileges; continuous credentialing; medical group (Covenant Medical Group) support for managed care applications and provider numbers; maintenance of a professional staff database; support for the credentials and executive committees of the medical staff and the Quality and Patient Safety Committee of the Board of Directors; implementation of corrective action and the hearing process for the medical staff. Services are provided for both Covenant Medical Center/Covenant Medical Center Lakeside and Covenant Children's Hospital.